Privacy Policy

Chalybeate Tea Room
Last updated: 16/02/2026

1. Introduction

Chalybeate Tea Room is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or book with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Chalybeate Tea Room
Rock Park
Llandrindod Wells
LD1 6AE
Email: admin@chalybeatetearoom.com
Telephone: (01597) 243013

If you have any questions about this policy or your data, please contact us using the details above.

3. Information We Collect

We may collect and process the following information:

  • Your name

  • Email address

  • Telephone number

  • Event or booking details

  • Any information you provide via contact forms or email

We only collect information that is necessary to respond to enquiries, manage bookings, or provide our services.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Manage table reservations

  • Process event and wedding bookings

  • Communicate important information about your booking

  • Improve our website and services

We will only use your personal information when the law allows us to.

5. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent, when you submit an enquiry form

  • Contract, when managing bookings or events

  • Legitimate interest, to operate and improve our business

6. How We Store Your Data

Your personal information is stored securely and only accessed by authorised individuals. We take appropriate steps to protect your data from unauthorised access, loss, or misuse.

We only retain your information for as long as necessary to fulfil the purpose it was collected for, including legal or accounting requirements.

7. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share your data with trusted third parties only where necessary, such as:

  • Website hosting providers

  • Booking or payment systems

  • Professional advisers if required by law

All third parties are required to respect the security of your personal data.

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small files stored on your device. You can choose to disable cookies through your browser settings.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information, visit www.ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.